function live_help(nm){
var newWindow
if (!newWindow || newWindow.closed) {
	newWindow = window.open("","","status,height=300,width=600,scrollbars=yes,resizable=yes")
	if (!newWindow.opener) {
 	  newWindow.opener = window
	}
	// assemble content for new window
	var newContent = "<HTML><HEAD><TITLE> Live Help >> "+ "Access Methods" +"</TITLE></HEAD>"
	newContent += "<BODY bgcolor=#ffffff><table cellpadding=0 cellspacing=0 border=0 background=https://mmm1928.dulles19-verio.com/listta/v3/get_live_1st.gif>"
	newContent += "<tr><td align=center width=273 height=39>&nbsp;</td><td width=327></td></tr>"
	newContent += "<tr><td height=47></td><td><a href=https://mmm1928.dulles19-verio.com/listta/v3/faq.htm><img src=https://mmm1928.dulles19-verio.com/listta/v3/faqs.gif border=0></a></td></tr>"
	newContent += "<tr><td height=34>&nbsp;</td><td></td></tr>"
	newContent += "<tr><td height=47></td><td><a href=mailto:CMPsupport@meritdirect.com?Subject=CMP%20Channel%20Query><img src=https://mmm1928.dulles19-verio.com/listta/v3/email.gif border=0></a></td></tr>"
	newContent += "<tr><td height=32>&nbsp;</td><td></td></tr>"
	newContent += "<tr><td height=92>&nbsp;</td><td></td></tr>"
	newContent += "</table>"

	newContent += "</center></BODY></HTML>"
	// write HTML to new window document
	newWindow.document.write(newContent)
	newWindow.document.close() // close layout stream
	} else {
	// process done,close window
	newWindow.close()
	}
}

